Who we are

Hub-Terra, Investigación y Tecnología S.L., is the company responsible for the processing of your personal data, to provide you with the services identified within this Privacy Policy (https://hub-terra.com/privacy-policy/)
Hub-Terra is a company headquartered at Calle Juan de Rihuerga, 20, 1, 1D, 29010, Málaga and its CIF number is B44794436.
At Hub-Terra, we are fully committed to upholding your fundamental right to the protection of your personal data, and this privacy policy is intended to inform you of your rights under the General Data Protection Regulation (“GDPR”).

Key points of our policy

In this Privacy Policy, we will run through all the services offered by Hub-Terra that require your personal data to be processed. As such, you will be informed of:

– The purpose behind processing your personal data and for what reason Hub-Terra handles your personal data.
– The legal framework that justifies the processing behind each purpose.
– If there is any disclosure of your data to third parties or if there are any international transfers containing the same information. Regarding this, we inform you that we do not transfer your data to third parties and we would only hand them over if there was a legal obligation to do so (derived from a request from the State Security Forces or Courts) or if it was absolutely necessary in order to provide you with a service, in which case we will ask for periods consent.
– The time period for which your data will be kept, which is necessary to maintain our working relationship or to provide you with the service or function that you have requested. Therefore, if we don’t need your data to provide you with any service, then this data will be blocked and will only be accessible by the Public Authorities in the event of legal, by fiscal claims in accordance with the deadlines established by each regulation for this purpose.

What information will we collect about you?

Hub-Terra collects information about you when you contact us through the channels set up for this purpose, such as those contained on the contact page. When you contact us through this channel, we may collect your email, your name and surname, your country of residence, and other data that you voluntarily provide us to maintain the business relationship also collect your contact address in order to gather feedback or conduct user research on our products, in which case we will always explicitly specify such a purpose. In order to ensure that the information provided is always up to date and free of errors, you must notify Hub-Terra as soon as possible of any changes to your personal data that may occur by sending an e-mail to the address given here.

On the other hand, you should know that when you browse, different cookies and other tracking devices may be installed on your device, as explained in our cookie policy.

How will we process your personal information? What services do we provide for you?

We will act as the responsible party for processing your personal data for all purposes, which include:

– To keep you informed about Hub-Terra’s products and services in geospatial solutions, conservation, land management, and natural resource planning, as well as send you news, events, and other activities that may be of interest to you.
– To provide you with the services you have requested from us, attend to your requests for information as well as assist you in the practice of your rights.
– To gather feedback or conduct user research on our products and services.

Data transfer and international transfer

At Hub-Terra, we do not give your personal information to third parties and we don’t do international transfers with the purposes described, beyond the assignments that may result necessary to public administrations and administration of justice, in compliance with the legal obligations that apply to us. However, if necessary, they will always be assigned based on a legal basis that legitimizes this treatment, and we will inform you beforehand.

Exercising your rights

Please note that you will be able to exercise the following rights:

• Right to access your personal data in order to know which data points are being processed and the processing operations that are being carried out with them.
• Right to rectify any piece of inaccurate personal data.
• Right to delete your personal data, where possible.
• Right to request a restriction on the processing of your personal data when the accuracy, legality, or necessity of the data processing is in doubt, in which case we may retain the data for the purpose of exercising or defending any claims put forward.
• Right to object to the processing of your personal data when the legal basis that enables us to process them, in accordance with paragraph 4 above, is of legitimate interest.
• Right to oppose automated decision-making.
• Right to the transferability of your data, when the legal basis that authorizes us to process it in the manner indicated in section 4 above, is the existence of a contractual relationship or your consent.
• Right to revoke the consent that has been granted to Hub-Terra.

You will be able to exercise your rights at any time in the following ways:

1. By sending an e-mail to info@hub-terra.com, indicating the right you wish to exercise and your personal details.

2. By sending a written request to the address listed in paragraph 1, indicating the right you wish to exercise and your personal details.

In addition, when you receive any form of communication from us, by clicking on the unsubscribe section at the bottom of this communication, you will be able to opt out of all previously accepted commercial communications.

Furthermore, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you consider that we have committed a breach of data protection legislation with respect to the processing of your personal data.

Retention periods and cookies

We will only keep your data for as long as it is necessary to offer you these services. Any data you provide us through the channels will be blocked as long as they are no longer necessary to manage the service and will only be available if there is a legal obligation (arising from a request from the State Security Forces or Courts and Tribunals) and when you exercise your rights here. In relation to your personal data obtained through the channels, Hub-Terra uses Cookies according to the Cookies Policy that you can consult anytime.

Security and confidentiality

We are committed to the safekeeping of your information. In order to prevent unauthorized access or the unauthorized disclosure of personal data, we have taken appropriate technical and physical measures and management processes to safeguard and secure the information we gather about you.

Updating our privacy policy

We do our best to keep our privacy policy fully updated on a monthly basis. If we make changes, we will do so in a manner that is identifiable, clear, and specific, in accordance with the relationship we have already established with you (for example, we may communicate the changes to you by email). This Privacy Policy has been revised and posted on 11 Sept 2023.